Project management activities including:
Project initiation, status reporting, risk escalation and mitigation, and ongoing co-ordination of project activities and resources associated with the delivery of the technology and meaningful service change.
Service transformation activities including:
Assessment of clinical workflows, process mapping, role re-design, review future state processes
and engagement activities with identified stakeholders.
End-user training activities including:
The design and running of a training programme (combination of class-room and individual sessions) and provision of training materials.
Post-implementation review including:
Associated outcomes, benefits and lessons learnt, business case design, development and reporting.
Disclaimer:
1. The description reflects our standard approach to service implementation and will be refined to align to local processes and requirements
2. The description is based upon the following assumptions:
- Access to required client personnel (clinical and management), resources and facilities in a timely manner for meetings, workshops, presentations etc
- Availability to current documentation, policies and procedures etc
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No major customisation to the system provided clinical content, templates and workflows is required
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